Credit Controller

• Leeds Office
• Hybrid working after probation.
• £23,000 - £26,000pa DOE
• Monthly bonuses
• 25 days annual leave (+ bank holidays)
• Career progression opportunities within an established and growing business.
• Social events and engagement activities

Due to the nature of our roles, candidates must be a UK Resident residing within commutable distance to Leeds. Please note we cannot offer visa sponsorship for overseas candidates.

KEY RESPONSIBILITIES

• Proactively engage with customers for prompt credit collection.
• Negotiate, implement, and monitor repayment solutions.
• Communicate with customers via outbound/inbound telephone calls and emails.
• Liaise with debt collection agencies and third parties when required.
• Keep accurate records on internal CRM and other databases.
• Initiate legal proceedings if debts are not paid within the agreed time frame.
• Support the wider business where needed, including assisting the Billing and Metering team with bill queries, and additional invoicing support.

SKILLS & EXPERIENCE

• 1+ years of experience in a Credit Control position or similar with knowledge of best practices.
• Excellent communication skills both written and verbal with the ability to build rapport and trust.
• Able to work effectively as part of a team whilst also demonstrating the initiative to work independently to individual targets when required.
• IT proficient.
• UK resident with unrestricted rights to work within the UK.