Business Support Executive

• £23,500 per annum
• 24 days holiday + Bank Holidays
• Excellent Benefits Package (Discounted Gym, 2 paid charity/volunteering days + more)
• Hybrid Working (3 days in the office)

THE ROLE

As an Order to Delivery Agent in our client’s Business Support Team, you will play a pivotal role in facilitating the seamless and efficient management of vehicle orders on behalf of one of our client's automotive customers. Responsible for overseeing the entire process, from order placement to final delivery, you will work closely with different departments, agents, and customers to guarantee accurate and prompt delivery of all vehicles, while adhering to company policies and FCA guidelines.

Key responsibilities include:

• Managing and processing vehicle orders by coordinating internally to verity order specifications and pricing.
• Accurately preparing and processing invoices in line with established pricing and financial policies.
• Ensuring all necessary documentation is complete and compliant in line with industry regulations.
• Monitoring and tracking vehicle inventory.
• Organising vehicle allocations and delivery schedules by coordinating with the logistics team.
• Providing exceptional customer service by addressing customer concerns promptly and professionally.
• Generating accurate reports and updating various systems to track order statuses, delivery timelines and inventory levels and acting as a point of contact for all parties concerned.

SKILLS & EXPERIENCE

Our ideal candidate will have strong communication and organisational skills, a genuine ability to connect with individuals, and a commitment to delivering outstanding customer service. This role is likely to suit someone from an administration, customer service, hospitality or retail background.

• Exceptional verbal and written communication skills.
• Excellent organisational skills, with a high level of attention to detail.
• Competent with Microsoft Excel.
• An enthusiastic and self-motivated mindset.
• Capable of adapting and demonstrating resilience in relation to evolving business requirements.
• Able to work independently by using their initiative and demonstrating proactivity.
• Are a UK resident and unrestricted right to work in the UK.

OUR CLIENT

Our client is a leading Brand Experience Agency offering tailored outsourced services to its diverse client base. They are motivated to elevate their clients' brands through targeted research, strategic workshops, and the creation of digital & physical assets to develop unique customer experiences and propel business growth. This role offers the successful candidate an opportunity to establish themselves within a lucrative and progressive industry with a view to progressing their career within a growing ethical business.