Senior Digital Business Analyst

£40,000 - £45,000

Hull - Hybrid/Flexible Working


Contact Alice about this role

  • Hull
  • Hybrid & flexible working – (3 days per week in the office is essential)
  • £40,000 – £45,000pa DOE
  • Free on-site gym, regular socials & excellent company culture


Our client is a 360 digital marketing agency based at the epicentre of a 150-year-old group organisation. The agency services all 22 limited companies consolidated into 12 brands sat under the group umbrella, within a wide range of industries and sectors including: Logistics, Energy, Property, and more. As a result of the wider transformation and growth strategy, this agency has been born with the main aim to turn this well-established group into a digital-first powerhouse.


Working closely with the Chief Data Officer, this candidate will develop an understanding of pain-points with current technologies and processes felt across the wider group and research root-causes, with the goal of developing solutions to improve efficiencies and increase satisfaction. You will also act as a bridge between the gap of software projects and the business needs, working on web-builds, technology roadmaps, and system implementations to ensure strategic and commercial business goals are translated cohesively to the development team.

You will be experienced, dynamic, and ambitious with the understanding that with transformation and innovation, an element of risk is involved, so a willingness to embrace change is an essential characteristic for this candidate.


· Investigate and uncover pain points felt by colleagues in the wider group from existing processes and systems, analyse root causes, and create detailed reports and documentation with findings.

· Using above report, identify and develop solutions, and create process models to mitigate/eliminate pain points.

· Ensure internal systems and technologies are up-to-date and enhanced, and are utilised to the peak of their capabilities.

· Review potential partners and produce business cases which include justifications of proposed solutions and measurable expected results, as well as any impacts relating to productivity and profitability.

· Present recommendations to senior leadership teams, manage stakeholder expectations and guide them through process and/or organisational changes.

· Work closely with the development team on web-builds and system implementations.

· Understand business requirements and translate these into technical tasks to be submitted into the appropriate JIRA boards for the use of the developers.

· Basic UAT testing of projects/work completed before go-live deadline.


· 3+ years experience in a Business Analyst role, specifically working on software and process enhancements, with increase of productivity and profitability as a key metric.

· Ability to build rapport quickly and confidently with internal and external stakeholders at all levels in all departments.

· Team-centric attitude.

· Highly computer literate.

· Excellent communication skills, both written and verbal, with experience of creating and producing highly detailed and analytical documentation and reports.

· Commercial mind-set with a natural ability to pinpoint areas of inefficiency and ideate solutions to improve them.

· Results oriented with the ambition, determination, and passion to drive business processes forward and ultimately increase satisfaction and revenue.

This is a rare opportunity for a Business Analyst to join a large and established organisation to assist them in developing processed that will drive efficiencies, improve satisfaction and productivity, and ultimately increase revenue. If you feel you are suitable, please apply today. If you would like to discuss the opportunity further, please contact Alice McGlaughlin using the telephone number on our website, or apply directly through the application form.

Thank you for taking an interest in the role advertised. We’d like to confirm that each CV received is read thoroughly by a trained consultant. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, if you wish to speak to the named consultant about your application, please feel free to contact us directly.

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