Marmion Logo
- £26,000
Location: MaidenheadSouth East
Our Reference: MV8304
>> View More Roles in this Sector 

Key Details

Our client is a leading Brand Experience Agency offering tailored outsourced services to its diverse client base. They are motivated to elevate their clients’ brands through targeted research, strategic workshops, and the creation of digital & physical assets to develop unique customer experiences and propel business growth.

Apply Now
Contact Lewis 
about this role.

Submit CV
Our Promise

Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. 

If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. 

However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.

Customer Order Support Agent

We are searching for an organised individual with excellent communication skills to join a connected outsourced agency provider as a Customer Order Support Agent, based in Maidenhead.

  • £26,000 pa.
  • 24 days holiday + Bank Holidays
  • Monday – Friday (9am – 5pm, some flexibility may be required)
  • Excellent Benefits Package (Discounted Gym, 2 paid charity/volunteering days + more)
  • Hybrid Working (3 days in the office)


As an Order to Delivery Agent in our client’s Business Support Team, you will play a pivotal role in facilitating the seamless and efficient management of vehicle orders on behalf of one of our client's automotive customers. Responsible for overseeing the entire process, from order placement to final delivery, you will work closely with different departments, agents, and customers to guarantee accurate and prompt delivery of all vehicles, while adhering to company policies and FCA guidelines.

Key responsibilities include:

  • Managing and processing vehicle orders by coordinating internally to verity order specifications and pricing.
  • Accurately preparing and processing invoices in line with established pricing and financial policies.
  • Ensuring all necessary documentation is complete and compliant in line with industry regulations.
  • Monitoring and tracking vehicle inventory.
  • Organising vehicle allocations and delivery schedules by coordinating with the logistics team.
  • Providing exceptional customer service by addressing customer concerns promptly and professionally.
  • Generating accurate reports and updating various systems to track order statuses, delivery timelines and inventory levels and acting as a point of contact for all parties concerned.


Our ideal candidate will have strong communication and organisational skills, a genuine ability to connect with individuals, and a commitment to delivering outstanding customer service. This role is likely to suit someone from an administration, customer service, hospitality or retail background.

  • Exceptional verbal and written communication skills.
  • Excellent organisational skills, with a high level of attention to detail.
  • Competent with Microsoft Excel.
  • An enthusiastic and self-motivated mindset.
  • Capable of adapting and demonstrating resilience in relation to evolving business requirements.
  • Able to work independently by using their initiative and demonstrating proactivity.
  • Are a UK resident with unrestricted right to work in the UK.

Start Your Recruiting Journey with Marmion

Get in touch to find out how our dedicated team can help you find the right candidate for your business or the right business for your career.
Contact Us
Enquiry Type

Maximum file size: 134.22MB