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Salary: 
£
- £25,000
Location: HarrogateYorkshire & the Humber
Our Reference: MV8305
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Key Details

Our client is a multi-disciplined agency offering tailored outsourced services to its diverse client base. They are motivated to elevate their clients’ brands through targeted research, strategic workshops, and the creation of digital & physical assets to develop unique customer experiences and propel business growth.

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Our Promise

Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. 

If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. 

However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.

Business Support Executive

We are searching for an organised individual with excellent communication skills to join a connected outsourced agency provider as a Business Support Executive, based in Harrogate.

  • £25,000 per annum
  • 24 days holiday + Bank Holidays
  • Excellent Benefits Package (Discounted Gym, 2 paid charity/volunteering days + more)
  • Hybrid Working following probation (3 days in the office, subject to performance)

THE ROLE

This is a multi-faceted role with the opportunity for the successful candidate to use their own initiative to deliver an exceptional service to our client’s customers and retailer networks.

Key responsibilities include:

  • Providing essential support to our client’s Business Sales teams.  
  • Responding to customer enquiries via telephone and email.
  • Booking  demonstration vehicles on behalf of client, fleet sales and leasing teams.
  • Setting up and onboarding new fleet customer accounts on internal systems and providing a welcome call following online sign up.
  • Working towards targets and KPIs in line with department service level agreements.
  • Utilising the CRM system (Salesforce) to actively record customer information/activity and allocate leads to the relevant individual in the department.

SKILLS & EXPERIENCE

  • Proficient in Salesforce and Microsoft Excel.
  • Excellent verbal and written communication skills.
  • Excellent organisational skills, with a high level of attention to detail.
  • Ability to take ownership and use initiative to approach problem solving.
  • Are a UK resident with unrestricted right to work in the UK.

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